SEGMENTATION
Meaning of market segmentation
Our country is big
country having population of billions and a large geographic territory. In that
case, it is not easy for any enterprise to design a product which meets with
the requirements of people from different social and cultural backgrounds,
perceptions, languages and buying habits. Different customers take a product by
different attributes, features, functions and quality levels. Some people are
ready to pay a high price for quality products, while for others the economical
pricing matters a lot. Thus, it becomes important for the marketers to identify
the various consumers segments that they can serve most effectively. Therefore,
instead of producing a common product and targeting it to all, the organization
must have to design an exclusive product for a specific consumer segment.
Market segmentation is
the process of grouping buyers into different categories having common desires
or needs. In other words, Market segmentation is a method of dividing a large
market into smaller groupings of consumers in which each segment has common
characteristics such as need or behaviour.
Market segmentation is just the first step in a
three-phase marketing strategy. After segmenting the market into homogeneous
clusters, the marketer must select one or more segments to target. So the
second step is target marketing, which is the process of evaluating each market
segment’s attractiveness and selecting one or more segments to enter.
Market
segmentation is the process of sub-dividing market into homogeneous sub-section
of customers with common needs, goals, characteristics and behaviour tendencies
to targets with a distinct marketing mix.
Definitions of market segmentation
1. According to Cundiff
and Still "Market segments are grouping of consumers according
to such characteristics, income, age, degree of urbanization, race or ethnic
classification, geographical, location or education.''
2. According to Philip
Kotler, “Market segmentation is the sub-dividing of market into homogeneous
sub-sections of customers, where any sub-section may conceivably be selected as
a market target to be reached with a distinct marketing mix.”
3. According to Stanton,
“Market segmentation consists of taking the total heterogeneous market for a
product and dividing it into several sub-markets or segments, each of which
tends to be homogeneous in all significant aspects.”